Our Claim Service

Direct Insurance have a dedicated claims team whose sole responsibility is to ensure claims are managed and our clients are kept in communication along every step of the process.

Our claims team will ensure that in the unfortunate event that a claim arises we will manage the process from start to finish by liaising with Insurers on your behalf and ensuring completion in a timely fashion.

Our reputation and service levels are the foundations of what our business is based upon and as such our success is built and strengthened upon our long standing relationships with our clients.

Our aim is to ease the burden and stress on you when a claim arises by providing:

• a personal direct service
• a proactive and quick response to your claim notification
• a dedicated claims handler

As a client of Direct Insurance we will ensure that the claim is managed and completed efficiently and professionally so that you are able to continue with your business.

We at Direct Insurance are strong believers that in the event of a claim, by being proactive we can reduce the overall cost of any claim made against you thus reducing your annual premium and future restrictions on your Insurance requirements. To enable us to be proactive it is essential and a condition of your insurance policy that all claims or incidents that may rise to a claim be notified to Insurers immediately.

To register an insurance claim please click here and one of our claim consultants will respond within 24 hours or alternatively please call our dedicated claims line on 01277 844 390.