Direct Insurance Group - We care about our customers!
If you are an existing client of Direct Insurance Group, you will know we are always looking to better ourselves in every way. One of our key drivers for improvement is customer care, and what you think about us.
Every Direct Insurance client is offered the opportunity to complete a form providing us information on our KPI's (Key Performance Indicators) and for doing this are entered into a monthly draw for Marks & Spencer's vouchers.
In February 2010 we received the following results:
- 74% of our clients used Direct Insurance due to our customer care (some just love our pricing)
- 100% of those that responded believe Direct Insurance Group offer good value for money
- 78% of these clients believe our service is excellent in comparison to those they used previously (most of the others said "good" in comparison!)
We are proud of the service we offer, our clients are our business. If you are looking for cost effective insurance and an after care that is second to none, contact Direct Insurance.
If you are an existing Direct Insure client are want to be in the chance of winning £50 of M&S vouchers, simply follow this link, let us know what you think!

